Frequently asked questions

It depends on your profession and on exactly where you will work, not just which country. The UAE alone has five healthcare regulators: DHA for Dubai mainland, DHCR for Dubai Healthcare City, DOH for Abu Dhabi, MOHAP for the northern emirates and SHA for Sharjah. Engineers register with a council instead: SCE in Saudi Arabia, UPDA in Qatar, OSE in Oman.

No. Dubai Healthcare City is regulated separately by DHCR, and a DHA licence has no validity inside it. This catches people out regularly, because both are in Dubai and the names are similar. Check which regulator covers the specific facility before you apply for anything.

Primary Source Verification. DataFlow contacts the institution that issued a document directly to confirm its authenticity, and verifies the institution's own accreditation. Without a positive DataFlow report, no GCC health authority will process a licence application.

Standard verification takes 15-25 working days from the date of payment and submission of a complete set of documents. Delays usually come from missing documents, inaccurate information at submission, or a slow response from the institution being contacted, rather than from the verifier itself.

Usually, but not always. Most GCC health authorities require a Prometric or equivalent assessment set by profession and specialty, and some grades and qualifications are exempt. Engineering councils vary: UPDA in Qatar runs a written examination, while other councils assess on documents and experience. Establish which applies to you before paying for anything.

Usually not. Most rejections are documentary rather than substantive: a good standing certificate older than six months, experience certificates not signed by the right person, a qualification mapped to the wrong title, or names that do not match across documents. Read the rejection carefully, because it normally tells you which requirement was not met.

It varies by authority and by how many credentials need verifying. DHA verification runs AED 1,150-1,500 and the total government cost typically lands at AED 4,400-8,100. SCFHS verification runs SAR 1,200-1,800. Every figure we hold is itemised by authority on our costs page, with the date it was last checked.

Because they genuinely vary by case: profession, target authority, how many credentials need verifying, whether attestation or equivalency is required, and whether an examination applies. A published price would either be wrong for most people or padded to cover the worst case. We quote in writing, fixed, after a free eligibility consultation.

The authority, directly, in your own name. We never collect them on your behalf. This is deliberate and it protects you: paying the authority yourself gives you a receipt in your name and a transaction you can trace. Anyone asking to route a government fee through their own account is a problem.

No. We charge a fixed advisory fee for defined work, quoted before we start. We have no interest in what you are eventually paid and no mechanism for taking a share of it.

Yes, and there is no payment step anywhere in booking it. It runs about forty-five minutes and ends with a clear statement of which authorities you can approach and what stands in the way. Sometimes it ends with us saying you are not eligible yet, which is the answer you needed even though it earns us nothing.

No. We are not a recruitment agency. We prepare the regulatory credential that makes you employable in a licensed role. Finding the role is between you, employers and licensed recruitment agencies.

No. We cannot guarantee a licence, a registration, a pass, or a processing time. Those decisions belong to the regulator alone. What we commit to is that if an application is rejected because of an error we made in preparing your documents, we correct it and cover the resubmission fee.

It depends on the authority. DHA licensing typically runs 4-12 weeks. SCFHS registration typically runs 6-10 months, because it is a five-stage process. Those are the authorities' own published patterns rather than a commitment from us.

Through the secure upload link we send you, and only through that. We do not accept passports, certificates or licences by email or WhatsApp, because neither is a safe place for identity documents and neither gives you a record of what you sent or a way to have it deleted.

Yes. Verify it against the regulator rather than against the paperwork: a genuine UAE offer can be checked at MOHRE, free, using the transaction number and company number printed on it. Our job scams guide explains exactly how.